DELIVERY & RETURNS
Once confirmed orders will be sent out as soon as possible.
Please allow 7-10 working days for UK delivery.
Please allow 2-3 weeks for international delivery.
Please note, custom duties and taxes may apply if purchasing from outside the UK. These costs are the customers responsibility.
If you wish to return an item it must be sent back within 14 days of receiving your order, unused and carefully wrapped in the original packaging.
If any items are damaged in transit to you, please contact me within 24hrs of delivery. All returns should be sent by recorded delivery with tracking numbers. Once a return is received in good order, your refund will be credited to your account within 14 days excluding the initial delivery costs.
All returns are at the customer's own expense.
Returns should be sent to:
Jo Marland Ceramics
Grange Farm, Deep Mill Lane, Great Missenden, Buckinghamshire HP16 0DJ