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DELIVERY

 

Once confirmed orders will be sent out as soon as possible.

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Pots will be packaged securely with recyclable, and occasionally recycled, materials.

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UK Delivery:

Please allow 7-10 working days for UK delivery.

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International Delivery:

Please allow 2-3 weeks for international delivery.

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Please note, custom duties and taxes may apply if purchasing from outside the UK.  These costs are the customers responsibility.

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RETURNS

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I hope you love your pots but if you are unhappy with an item on arrival and wish to return it please contact me and I will do my best to help.

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Returns must be sent back within 14 days of receiving your order, unused and carefully wrapped in the original packaging.

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If any items are damaged in transit to you, please contact me within 24hrs of delivery.  All returns should be sent by recorded delivery with tracking numbers.  Once a return is received in good order, your refund will be credited to your account within 14 days excluding the initial delivery costs.

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All returns are at the customer's own expense.

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Returns should be sent to:

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Jo Marland Ceramics

Grange Farm, Deep Mill Lane, Great Missenden, Buckinghamshire HP16 0DJ

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