DELIVERY & RETURNS
DELIVERY
Once confirmed orders will be sent out as soon as possible.
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UK Delivery:
Please allow 7-10 working days for UK delivery.
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International Delivery:
Please allow 2-3 weeks for international delivery.
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Please note, custom duties and taxes may apply if purchasing from outside the UK. These costs are the customers responsibility.
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RETURNS
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If you wish to return an item it must be sent back within 14 days of receiving your order, unused and carefully wrapped in the original packaging.
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If any items are damaged in transit to you, please contact me within 24hrs of delivery. All returns should be sent by recorded delivery with tracking numbers. Once a return is received in good order, your refund will be credited to your account within 14 days excluding the initial delivery costs.
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All returns are at the customer's own expense.
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Returns should be sent to:
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Jo Marland Ceramics
Grange Farm, Deep Mill Lane, Great Missenden, Buckinghamshire HP16 0DJ
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